Frequently Asked Questions
Have additional questions? Call us during our regular business hours at 844-683-2634 or e-mail us after hours at Support@IMTEC.com.
PDR Membership & Store Policies
Is membership required to shop online?
Yes. To purchase online, you must be a registered Park Dental Research (PDR) website member and subscribe to our online newsletter. Registration is FREE and includes full access to our online store, dental resources and VIP access to all our specialty programs.
What are PDR Membership benefits?
As part of our ongoing effort to improve our services and product offering, we encourage customers to become registered members to help improve both our customer experience online. Additional benefits include:
- Added layer of security
- Additional marketing support & materials
- Early bird access to new products & solutions
- More savings
- Get listed as a provider on our national Doctor Locator list
- Training & events
Frequently asked question
First, create your free online account and select the option to be listed as a provider. If you have already registered as a member, log into the settings of your account on our webpage and make sure that you’ve checked the box. It’s that simple!
Does Park Dental Research Ship internationally?
At this time, Park Dental Research Corp. ships merchandise to locations within the United States and U.S. territories, including Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. Read our full Delivery Policy.
What is your return policy?
All items returned must be accompanied by a Return Materials Authorization (RMA) number. RMA numbers may be obtained by contacting a Park Dental Research customer service representative. All returns are subject to a 15% restocking fee. For more details, please read our full Return Policy.
PDR Membership & Store Policies
What are IMTEC Mini Dental Implants?
Introduced in 1999 as the IMTEC Sendax MDI™ System, the MDI Mini Dental Implant System is a global market leading small diameter implant system.
The Mini Dental Implant System consists of a miniture titanium implant that acts like the root of your tooth and a retaining fixture that is incorporated into the base of your denture. The head of the implant is shaped like a ball, and the retaining fixture acts like a socket that contains a rubber O-ring.
Do you offer IMTEC MDI Training Courses?
Yes. Currently we offer several training courses through Park Dental Research and our partners including Small Diameter Implant Academy. and